Thanks for shopping with us. You are protected every time you make a purchase on Twenty9 Luxe Shop. If you are not entirely satisfied with your purchase, we're here to help. Return requests must be made within three (3) days of confirmed delivery. All sales are final after three days of confirmed delivery.
An item is eligible to return or refund if it meets one of the following conditions:
- If your item never ships
- does not match the description
- incorrect/mising item
- if there is undisclosed damage to the item
An item is not eligible for a return or refund for one of the following conditions
- Item was accurately described
- Item does not fit
- Changed your mind
- Return requested made more than three days after received
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us.